Canon is one of the world’s most popular companies when it comes to printer and other productivity equipment designed for use in both hectic business situations and at home. As a result, Canon’s reputation for frequent faults is impeded by the fact that their machines are so widely used currently. 

Logic implies that, with a greater number of their machines working hard on a daily basis, faults on Canon printers may appear to be more common. Fortunately, Canon’s error naming system is fairly obvious and simple to comprehend, so the first step in really addressing the problem is to identify what is generating it in the first place.

If using your Canon printer, you may encounter a number of troubles from time to time. As a result, we’ve developed a list of error codes and remedies for your Canon equipment.

Enter the problem code shown on your Canon printer and click “discover my error code,” which will lead you to the appropriate information on this page. If your problem code is not shown, we invite you to contact Customer Service, where a professional will look into the matter.

Don’t forget that choosing Cartridge People as your online merchant for original and compatible items can result in significant savings on Canon ink cartridges.

Error Code: E13

Your inkjet cartridges may well have run dry. Replace the old ink cartridges with appropriate consumables for your machine.

Error Code: E16

Your ink cartridges have run out. Close the paper output lid and refill your empty ink cartridges.

Error Code: U162

Your machine is informing you that empty cartridges must be replaced. If this warning appears after a new ink cartridge, you can clear the error code by following the steps below. Locate, press, and hold the STOP/RESET/RESUME button on your Canon printer for 10 seconds. This informs the printer that you are aware of the notice but desire to continue printing. You will be able to print normally.

Error Code: U163

Your machine is informing you that empty cartridges must be replaced. If this warning appears after inserting a new ink cartridge, you can clear the error code by following the steps below. Locate, press, and hold the STOP/RESET/RESUME button on your Canon printer for 10 seconds. This informs the printer that you are aware of the notice but desire to continue printing. You will be able to print normally.

Error Code: 1686

Your cartridges’ ink has run out. Replace the ink cartridges that have run out.

Error Code: 1688

Your cartridge’ ink has run out. Refill the ink cartridges which have run out.

Error Code: E04

The FINE cartridge in your printer was mistakenly fitted. You must retract the output tray extensions before removing the lid to remove these cartridges. After removing the cartridges, reinstall them by pressing them in until they click into place. Before you resume printing, close the cover.

Error Code: E05

This error number may cause your machine’s orange light to flash 5 times and is triggered by the print head being not installed at all or being placed improperly.

Error Code: E14

When this problem code shows, an orange light may flash 14 times. The code refers to the ink not being recognized by the printer, which might be because the ink tank was purchased in a different location from where the printer was initially purchased.

Error Code: E15

When the ink cartridge is not recognised, the problem can be fixed by raising the printer’s lid and checking if the ink cartridge is fitted.

Error Code: 1487

This generally relates to ink cartridges being put in the incorrect position, which may be resolved with a simple check of the unit codes and re-installation.

Error Code: 1486

This generally relates to ink cartridges being put in the incorrect position, which may be resolved with a simple check of the cylinder codes and re-installation.

Error Code: E07

The tri-colored cartridges used in your Canon printer are referred to as a “FINE” cartridge. This error may arise if it is installed wrongly. Only authentic Canon cartridges will display this notice, however that doesn’t imply compatibles can’t be used to address the problem. The slots on your Canon printer may appear identical, but they are designed to distinguish between a colour and black cartridge.

Error Code: U075

The tri-colored cartridges used in your Canon printer are referred to as a “FINE” cartridge. This error may arise if it is installed wrongly. Only authentic Canon cartridges will display this notice, however that doesn’t imply compatibles can’t be used to address the problem. The slots on your Canon printer may appear identical, but they are designed to distinguish between a colour and black cartridge.

Error Code: U076

The tri-colored cartridge in use in your Canon printer is referred to as a “FINE” cartridge. This warning message may arise if it is installed wrongly. Only authentic Canon cylinders will display this notice, however that doesn’t imply compatibles can’t be used to address the problem. The slots on your Canon printer may appear identical, but they are designed to distinguish between a colour and black cartridge.

Error Code: B200

This error number denotes a service issue caused by a hardware failure in either the printers or the print head. According to official Canon instructions, you can: Turn off the printer, Remove the power cord, Remove the printer’s cover. Remove any orange protection tape or white foam if required. Check any foreign things in the printer (such as a safety pin) and remove them if required. Close the lid. Reconnect and power on. If this does not address the problem, contact the Canon service centre.

Error Code: 5011

This indicates a printer fault, which may be resolved by turning the printer off and disconnecting it before putting it back in and trying to print again.

Error Code: 306

Refers to situations in which you need to print from a Mac. One answer to this problem is to: In the top left corner of the screen, click the Apple icon. Navigate to System Preferences. Select Print & Fax. If the lock in the lower left corner is locked: Click it, input your password, and then press OK. Click the – button to delete the printer and the + button to re-add it with the default settings.

Error Code: 5100

There has been a service error. Turn the printer off.

Remove the power cable.

Remove the printer’s cover.

Remove any orange protection tape or white foam if required.

Check any foreign things in the printer (such as a paper clip) and remove them if required.

Close the lid.

Reconnect and power on

Error Code: 5200

There has been a service error. Turn the printer off.

Remove the power cable.

Remove the printer’s cover.

Remove any orange protection tape or white styrofoam if required.

Check any foreign things in the printer and remove them if required.

Close the lid.

Reconnect and power on

Error Code: 5700

The 5B00 error is caused by either an incompatible ink cartridge or a problem with the waste ink monitor. Surprisingly, the problem only arises when you try to print; otherwise, the printer would load up correctly as if nothing were wrong.

Error Code: 5400

There has been a service error. Turn the printer off.

Remove the power cable.

Remove the printer’s cover.

Remove any orange protection tape or white styrofoam if required.

Check any foreign things in the printer and remove them if required.

Close the lid.

Reconnect and power on

Error Code: 5B02

The 5B02 error might be caused by one of the ones that follow:

Using third-party and reduced ink cartridges, a bug in the internal driver software, and the waste ink container being totally absorbed

Error Code: 5700

There has been a service error. Turn the printer off.

Unplug the power cable.

Disconnect the printer’s cover.

Discard any orange protection tape or white foam if required.

Check any foreign things in the printer and remove them if required.

Close the lid.

Reconnect and power on

Error Code: 6000

There has been a service error. Turn the printer off.

Remove the power cable.

Remove the printer’s cover.

Remove any orange protection tape or white fibreglass if required.

Check any foreign things in the printer and delete them if required.

Close the lid.

Reconnect and power on

Error Code: 6A00

The 6A00 error is produced by a blockage on the cartridge guide, which is commonly caused by a buildup of dust, ink, or paper, preventing the cartridge carriage from returning to its home position.

Error Code: 6A80

The 6A80 error is most usually the result of a one-time driver software issue or a paper clog around one of the rollers or another moving portion of the machine.

It is advised that you restart the printer as directed by the manufacturer to address the issue. Turn down the printer and unplug all cords, including data cables. The power cable must be disconnected for at least ten minutes for the reset to take effect automatically. After reconnecting the power, connect the data wire and attempt printing to check whether the problem has been resolved.

Error Code: 6A81

The 6A81 printer problem is caused by paper that became caught somewhere near the transport unit.

To fix the problem, remove any panels that are blocking access to the feeder and transportation unit, such as the cassette. Most Canon printers make it relatively simple to remove the cassette, but if you are experiencing trouble, please check the official Canon Printer User Manual, which has a full explanation of the process. When you take the tape out of its seat, you’ll probably find a piece of paper hanging out. Pull it slowly and gently with your forefinger and thumb, being careful not to rip it.

Error Code: 6C10

The 6C10 printer problem is caused by the cam valve sensor being caught in either the closed or open position, stopping the printer from printing jobs.

Error Code: 1682

The cartridge is not being recognised by your printer (s). This might be because the gold adhesion on the cartridge’s front has been hidden. Remove the unit and inspect the gold contact area for any debris or ink. A kitchen towel can be used for this. Reconnect the cartridge and try printing again. Kindly call your supplier if the problem notice persists.

Error Code: 1684

The cartridge is not being recognised by your printer (s). This might be because the gold adhesion on the cartridge’s front has been hidden. Remove the unit and inspect the gold contact area for any debris or ink. A kitchen towel can be used for this. Reconnect the cartridge and try printing again. Kindly call your supplier if the problem notice persists.

Error Code: B200

The Canon B200 error code is caused by a malfunctioning or filthy printhead.

To fix the problem, use the printer’s capability to clean the printhead, which is often located in the maintenance area of the settings menu. After the operation is completed, remove the printhead from the printer and wipe every connector and contact point on the printer with rubbing alcohol and cotton swabs. Allow the printer to rest without power for at least 30 minutes to clear any software bugs and error caches. Replace the printhead and run a test printing job to check whether the fault persists.

How Do I Remove Error Codes from a Canon Printer?

Canon printer error codes might be difficult to resolve. That’s not to say you can’t get your printer working again on your own.

As long as your printer is loaded with the necessary paper, has ink, and is properly connected, it should function normally. If not, the problem might be rather technical.

Before returning your printer to the maker for a replacement or sending it to a repair agency, you can try to remedy the problem at home. Take caution not to do anything that would violate your warranty. You’ll be able to locate your warranty conditions in the device’s handbook if you still have it.

Once you understand how to diagnose the issues, repairing a Canon printer with error codes may be pretty straightforward. We’ll walk you through the measures you may take to resolve the error codes on your Canon printer.

What Could Be Causing Canon Printer Error Codes?

It should be ready to print once you’ve picked the document to print and filled your printer with paper. Take note of any problem messages that appear on your computer when you attempt to print.

Canon printers generate error codes for a variety of causes, including:

  • Your printer’s settings may not be suitable with the document you’re attempting to print.
  • Your paper loading bay may have become clogged with paper, or you may be using the incorrect type of paper.
  • Your printer’s ink may be getting low and will need to be changed.

How to Remove Error Codes from Canon Printers

Fixing printer error codes is straightforward, although it may need some self-inspection and handwork. You will not need any extra equipment to resolve the issue codes, so simply follow these simple procedures.

  1. Determine the number of the runtime error you are receiving.

Following the “Support Code” label, there will be a string of digits with (or without) a letter within the box that appears on your screen.

Check your owner’s manual for the error code number.

  • Find the chapter that provides error codes in the paperback user’s manual. If you don’t have the printed manual, you may get it from the manufacturer online.
  • Locate the support code for the issue you’re experiencing. The handbook should provide the error code.
  • In the manual, there will be a notice next to the runtime error that details the problem.

We’ll go through how to resolve printer errors now that you’ve determined what’s causing them.

  1. Examining the Cause of a Printer Error

There are three sorts of trouble codes for printers that we will assist you in locating.

For printer configuration issues:

  • Hold down the “Windows” key and the “R” key on your computer to open the “Run” box. A little box will appear in the bottom left-hand corner of your screen.
  • Enter “control panel” in the search bar and press “OK”: Leave a space between the two words and avoid using quotation marks.
  • In the Control Panel, look for Devices and Printers: After you click “OK,” a huge box with various menu options will appear. Find “Hardware and Sound.” Click “View devices and printers” beneath it.
  • Scroll down to find your printer, then right-click to get more options: A short list should appear once you right-click on the printer in the menu. Choose “Printing Preferences.”

Here you will discover many default Canon printer settings that you may change depending on the documents you want to print. You may receive an error code if the settings do not match the size or kind of paper you are attempting to print on.

Paper jams: Paper jams can be found either in the cartridge accessibility door on the front of your printer or the paper loading bay on the back of your printer. Paper jams are visible when there is crumpled or ripped paper.

Ink cartridges: The type of cartridge and the level of ink in the cartridge may be found in your printer’s settings. To discover your printer settings, repeat the previous steps, only this time right-click the print in your “devices and printer” menu and pick “printer properties.”

Select the “Maintenance” tab, then “View Printer Status”: This will display a little box on the right side of the screen with your printer’s ink levels. Because our sample is presently unavailable, the ink levels are not shown. Otherwise, additional information displayed here would show the ink level.

Now we’ll try to remedy the technical errors by resolving the issues listed below.

  1. Troubleshooting Canon Printer Error Codes

We may now proceed to rectify the problem codes because we’ve found the proper location.

In the printing options menu, you may change the size of the paper, the kind of paper (media type), the paper supply (location), and the print quality. When you’re done, click “OK.”

To clear a paper jam, unplug your printer’s power supply first. After that, open the ink cartridge tray in front of the printers to get leverage over the paper that has been trapped within. You may also utilise the newspaper loading tray area to remove stuck paper. Pull the paper out gently until it comes out.

Ink cartridges: If your ink refill runs out of ink, you must purchase a new one and reinstall it in the slot. Locate the two ink cartridges in their holders by opening the front plate of your Canon printer. Insert the holder and raise to reveal the ink cartridges. Ink cartridges should be replaced.

How Poor Drivers Can Lead to Printer Error Codes

Although directly fixing printer error codes works in some cases, error codes can also be caused by printer driver software. Driver software might be difficult to repair if the incorrect version is loaded on your machine. Attempting to uninstall faulty drivers on your own without assistance might cause additional problems for your computer and printer.

The Canon printer driver software is in charge of communicating information to your computer so that it can handle your printing requirements. If you use mismatched or outdated printer drivers, error messages may appear that mirror the difficulties described above.

Your operating system may frequently attempt to update outdated or absent drivers. The issue is that with automated updates, you may occasionally receive incompatible drivers. After deleting the driver, Windows 10 will frequently reinstall the incorrect driver.

Downloading your driver from a trustworthy driver vendor is a simple solution to this problem. When you download drivers from untrustworthy websites, you risk infecting your computer with viruses or malware. You can risk installing a driver that is incompatible with your printer.

Update Canon Printer Drivers Automatically

Consider acquiring your Canon printer driver software directly from Driver Support to avoid the irritation of being able to operate drivers and virus-infected downloads. With each update, our premium driver programme provides you with a 100% authentic and virus-free driver for your particular Canon printer model.

Since 1996, our objective has been to give our clients with industry-leading technological tools as well as entirely gratifying customer service. If you have any issues, we’re here to assist you diagnose and repair your system as soon as possible.